Help Desk

We have used the real experiences of our own customers to ensure that the answers to most of your questions can be found below. If you can't find an answer to your question here, then email us at

About Bridge Cloths Direct
Do you have a catalogue?
Do you have a shop?
Can I contact you by phone?
Where are you based?

About the Products
I need more information about a product
Can I request samples of the cloths?
What are "Specials"?
Do you sell custom-sized cloths?

About Payment
What cards do you accept?
Can I pay by any other method?
Is it safe to order online?
Do I have to order online?

About Delivery
How much will postage cost me?
How long does it take for my order to arrive?
Do you deliver to my country?
My order is a gift, can I send a message with it?

I'm having problems using the site
How do I view the cloth decoration?
How do I add a product to the basket?
How do I view what I've placed in my basket?
Other technical problems

I have just placed my order...
Can I change my order?
Can I cancel my order?
I need to change the delivery address of my order
Do I get confirmation of my order?